Order the wrong item? Wanna Cancel Order?

Please email us at kitty@btf-lighting.com within 12 hours*Please kindly note that cancellation of orders only for unfulfilled orders.

Why my order canceled or returned?

If your orders were identified as high risk by our fraud analysis tool. We will contact and confirm with you through email if it's ordered by you. If we do not get any reply in 5 business days, then your orders will be canceled and full refunded. If you have any other questions, please feel free to contact us at contact@btf-lighting.com.

Any discount for bulk orders? Wanna customise?

Wholesale price is available for bulk order. Please do not hesitate to contact us at kitty@btf-lighting.com

Lost package? Delivery failed? Recived the wrong types?

Please contact us at kitty@btf-lighting.com soon and attached your order confirmation as well. We will check and confirm for you soon.

Shipping Policy
Notice: Customers should take care of the clearance and customs duties.

Features:

Voltage accuracy: ± 5% (no load)
Input Voltage: 100~240V AC
Output Voltage: 12VDC
Output Current: 1/2/3/5/6/7/8/10A
Widely used in Industrial automation, LED display, communications, etc.
Working Temperature: 0~40C
Storage Temperature: -20~60C
Ambient Humidity: 0~95% Non-Condensation

Package Included:

1x 12V LED Power Supply ( as you choose )
( We have US / UK / EU / AU Plug Power Supply,
If you need other plug, please first contact us, or we will send as your local plug )

Shipping Policy

Notice:

All items will be shipped within 1-2 business days upon receipt of payment (EXCEPT Saturday and Sunday, Legal Holiday ).

We only ship to the confirmed address provided by PayPal.

Before you pay, please make sure the address where you live.
Your address in PayPal matches the address you would like us to ship to, or contact us to change the address within 12 hours through email( kitty@btf-lighting.com ) ;
Every week has 5 business days.

1. Standard Shipping

9-12 days to USA, Ship by China Post with Track number.

10-12 days to UK, Australia, Canada by China Post with tracking number

10-12 days to Germany, France, Italy, Spain, Poland, Sweden and most of Europe by China Post with tracking number by China.

If you yould like to know more, please feel free to leave us messages to contact@btf-lighting.com

2. Express DHL/FedEx: 4-6 business days or 5-7 days (Delivery may take a longer time in holiday shopping season.)

PLEASE NOTE:

You may incur extra shipping costs if the address is a remote location (at standard market rates)

Here's the link to check whether the address remote or not, hope it will help: https://mydhlplus.dhl.com/cn/en/ship/surcharges.html

Notice：Customers should take care the clearance and customs duties.